Privacy Policy
This policy explains how Dealzmart (“we”, “us”) handles information when you use the Dealzmart mobile app and related services. Dealzmart is a marketplace that helps buyers and sellers connect; we process data to run that service securely and fairly.
1. What we collect
- Account & profile: email address, display name, optional profile details you add, and authentication data from our sign-in providers (for example Google or email/password).
- Listings & media: text, photos, prices, categories, listing type (including auctions where you use them), and status you publish; moderation-related fields where applicable.
- Messaging: chat content between users in connection with listings or offers.
- Commerce & payments: when you pay in the app (Seller Pro, boosts, auction fees, or item purchases through Dealzmart checkout), our payment partners (such as Stripe or PayPal) process card or wallet details. We receive metadata needed to operate the service — for example payment and order status, payout readiness, amounts, currency, provider references, and whether funds are settled or temporarily held for seller onboarding. We do not store your full card number on Dealzmart servers.
- Orders & shipping-related fields: for physical sales we store the delivery method you select (for example shipping vs pickup), shipping address fields you enter for delivery, optional carrier / tracking text and links, optional proof-of-shipment images you upload, an in-app delivery confirmation code used between buyer and seller where enabled, and timestamps related to order progress and completion (including automatic completion after a period where configured).
- Seller payouts: if you sell through integrated checkout, we process information needed to link your account to Stripe Connect, PayPal, or similar (including verification and tax-related data collected by those providers under their terms).
- Location (if you allow it): may be used for discovery, delivery-related fields you enter, or safety features as described in the app.
- Device & technical: push notification tokens if you enable notifications, diagnostics for fraud prevention and reliability, and standard app/platform logs.
- Support: information you send when you contact us.
2. How we use data
- Provide marketplace features: accounts, discovery, listings, cart, checkout, orders, chat, auctions, and seller hub / wallet views.
- Operate Dealzmart-mediated checkout: create payment sessions, record orders, apply disclosed platform fees, and route or hold settlement in line with seller payout status and provider rules.
- Show pickup vs ship flows, delivery-related fields on orders, and dispute flags so buyers and sellers can coordinate fulfilment.
- Process optional paid platform features (Seller Pro, boosts, featured placement, auction listing/reserve fees, listing highlights) as shown at checkout.
- Send service emails or push messages about your account, orders, payouts, or security.
- Enforce our Terms of Service, reduce abuse, and comply with law — including automated and human moderation of listing text and photos.
- Improve stability and security (for example crash-related signals where collected).
3. How we share data
We share information only as needed to run Dealzmart:
- Service providers: cloud hosting, database, authentication, analytics tied to app operation, email delivery, and payment processing — under contracts that require protection of your data.
- Other users: profile and listing information you choose to make visible on the marketplace, and chat messages you send in conversations.
- Legal & safety: when required by law, court order, or to protect rights, safety, and integrity of users and the platform.
We do not sell personal information to data brokers.
3a. Trust & safety processing
To keep the marketplace safe, we process listing text and photos using automated tools and human review. Where enabled, we use cloud providers (for example Google Cloud Vision for image analysis) to detect policy violations. Results may affect whether a listing is published, held for review, or removed. We retain moderation-related metadata (such as status, reason, and scan timestamps) as described in our retention policy. See also our Help Center — Moderation.
4. Retention
We keep data as long as your account is active and for a reasonable period afterward to resolve disputes, meet legal obligations, and secure our systems. Payment, order, and payout-related records may be kept longer where tax law, accounting rules, or Stripe/PayPal requirements apply. When you delete your account, we remove or anonymize personal profile and listing data per our deletion flow; see Account deletion.
5. Your choices
- Update profile and listing information in the app.
- Control notification preferences in device and app settings where available.
- Request account deletion in-app or via support.dealz@dealzmarketplace.com.
- Depending on where you live, you may have rights to access, correct, or object to certain processing — contact us and we will respond in line with applicable law.
Cookies & similar technologies
On dealzmarketplace.com (this website, Help Center, news, and blog), we use:
- Essential storage: a cookie/local-storage preference so we remember your cookie choice.
- Analytics (optional): if you choose Accept all on our cookie banner, we load Google Analytics 4 to measure website use (for example pages visited, approximate country, device type, and referral source). We use this to improve the site. We do not use advertising cookies on this website.
The Dealzmart mobile app uses its own technical storage for sign-in, settings, and app functionality — that is separate from website cookies. Payment providers (Stripe, PayPal) may set their own cookies if you use their hosted pages.
You can refuse analytics by choosing Essential only on the banner, or clear cookies in your browser settings. Analytics is not loaded until you consent.
6. Children
Dealzmart is not intended for children under the age required in your country to enter into marketplace transactions without parental consent. We do not knowingly collect personal information from young children.
7. International use
Our infrastructure and partners may process data in countries other than your own. We use safeguards appropriate to the nature of the data and the service.
8. Changes
We may update this policy from time to time. The “Last updated” date will change when we do. Continued use of Dealzmart after updates means you accept the revised policy where permitted by law.
9. Contact
Questions about privacy: support.dealz@dealzmarketplace.com